Terms of Service

Introduction

Welcome to Royell. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully. If you do not agree to these terms, you should not use our website.

Use of the Website

1. Eligibility: You must be at least 18 years old to use our website. By using our website, you represent that you meet this age requirement.
2. Account Security: You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account.

Orders and Payments

1. Order Acceptance: All orders placed through our website are subject to our acceptance. We reserve the right to refuse or cancel any order for any reason.
2. Pricing: Prices for our products are subject to change without notice. We strive to ensure that our prices are accurate, but errors may occur. In the event of a pricing error, we will contact you to confirm the order at the correct price or cancel the order.
3. Payment: Payments must be made through the payment methods provided on our website. You agree to provide current, complete, and accurate purchase and account information.

Shipping and Delivery

1. Shipping Policy: We will ship products according to the shipping options selected during the order process. Delivery times are estimates and not guaranteed.
2. International Shipping: International orders may be subject to import duties and taxes. These charges are the responsibility of the recipient.

Returns and Refunds

1. Return Policy: Our return policy is available on our website. Returns must be made within the specified time frame and meet the conditions outlined in our return policy.
2. Refunds: Refunds will be processed according to our return policy. Shipping and handling charges are non-refundable.

Intellectual Property

1. Ownership: All content on our website, including text, graphics, logos, and images, is the property of Royell or its content suppliers and is protected by intellectual property laws.
2. Restrictions: You may not use, reproduce, distribute, or display any content from our website without our prior written permission.

Limitation of Liability

1. Disclaimer: Our website and its content are provided “as is” and “as available” without any warranties of any kind, either express or implied.
2. Limitation: Royell will not be liable for any damages arising from the use or inability to use our website, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of China. You agree to submit to the exclusive jurisdiction of the courts located in Suzhou City, Jiangsu Province, China, for the resolution of any disputes.

Changes to Terms of Service

We may update these Terms of Service from time to time. Any changes will be posted on this page, and we will notify you via email or through our website if significant changes occur.

Contact Us

If you have any questions or concerns about our Terms of Service, please contact us at:

• Email: chen@royelltec.com
• Address: 304, Unit 1, Building 5, Greenland Taihu City, East Taihu Avenue, Songling Town, Wujiang District, Suzhou City, Jiangsu Province, China.

Thank you for choosing Royell. We look forward to serving you.