Introduction
Welcome to Royell. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of your data.
Information We Collect
We collect various types of information to provide and improve our services:
- Personal Information: This includes your name, email address, phone number, and mailing address.
- Usage Data: Information about how you interact with our website, such as your IP address, browser type, and pages visited.
- Cookies: We use cookies to enhance your experience on our website. You can choose to disable cookies through your browser settings.
How We Use Your Information
The information we collect is used for the following purposes:
- Providing Services: To process your orders and deliver our products.
- Customer Support: To respond to your inquiries and provide technical support.
- Marketing: To send you promotional materials and updates about our products and services.
- Improving Our Website: To analyze how users interact with our site and make necessary improvements.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
- Service Providers: Third-party companies that help us operate our business, such as payment processors and shipping companies.
- Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or protect our rights.
Data Security
We implement robust security measures to protect your data from unauthorized access, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the information we hold about you.
- Correction: You can ask us to correct any inaccurate or incomplete data.
- Deletion: You can request the deletion of your personal information, subject to certain conditions.
- Opt-Out: You can opt out of receiving marketing communications from us at any time.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you via email or through our website if significant changes occur.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
- Email: chen@royelltec.com
- Address: 304, Unit 1, Building 5, Greenland Taihu City, East Taihu Avenue, Songling Town, Wujiang District, Suzhou City, Jiangsu Province, China.
Thank you for trusting Royell with your personal information. We are committed to protecting your privacy and ensuring a safe and secure experience on our website.
