Introduction
At Royell, we are committed to fighting spam and ensuring that our communication practices adhere to ethical standards. This Anti-Spam Policy outlines our stance against spam and the measures we take to prevent it.
What Is Spam?
Spam refers to unsolicited, irrelevant, or inappropriate messages sent over the internet, typically to a large number of users, for the purposes of advertising, phishing, spreading malware, or other inappropriate activities.
Our Anti-Spam Measures
- Consent-Based Communication: We only send emails to individuals who have given their explicit consent to receive communications from us. This includes subscribing to our newsletters or requesting information about our products and services.
- Opt-Out Mechanism: Every email we send includes a clear and easy-to-use option to unsubscribe from future communications. We promptly honor all opt-out requests.
- Email Authentication: We use industry-standard email authentication methods, such as SPF (Sender Policy Framework) and DKIM (DomainKeys Identified Mail), to ensure that our emails are not forged and are delivered to your inbox securely.
- Monitoring and Reporting: We actively monitor our email campaigns for compliance with this policy. Any reports of spam are taken seriously, and appropriate action is taken to prevent future occurrences.
What You Can Do
- Unsubscribe: If you receive an email from us that you consider to be spam, please use the unsubscribe link included in the email to remove yourself from our mailing list.
- Report Spam: If you believe you have received spam from us, please contact us immediately at chen@royelltec.com so we can investigate the matter and take appropriate action.
Changes to This Anti-Spam Policy
We may update this Anti-Spam Policy from time to time. Any changes will be posted on this page, and we will notify you via email or through our website if significant changes occur.
Contact Us
If you have any questions or concerns about our Anti-Spam Policy, please contact us at:
- Email: chen@royelltec.com
- Address: 304, Unit 1, Building 5, Greenland Taihu City, East Taihu Avenue, Songling Town, Wujiang District, Suzhou City, Jiangsu Province, China.
Thank you for your cooperation in keeping our communications spam-free and ensuring a positive experience for all our users.